Managing Director and Registered Provider - Wirral and Edinburgh
Julie has over 30 years experience working in the care sector and has been the Managing Director of Professional Carers since 1998. She has a passion for providing
high quality care services and is committed to ensuring her team of managers, coordinators, support staff and carers do just that.
Julie says 'My aim is to design and deliver services that are flexible, affordable and responsive to the needs and aspirations of our service users,
working in partnership with families and carers - my team will strive to deliver a service to the highest of quality respecting each service users right to independence, privacy, dignity, fulfilment
and rights to make informed choices. All of our staff undergo an induction which equips them to provide a high quality service, and through ongoing support, mentoring and training, along with
commitment and dedication, we will continue to provide skilled and professional staff to care for every individual in need of our services. Please contact a
member of my team or pop into one of our offices for chat and see how we can help you today.'
Director of Operations - Wirral and Edinburgh
Gary joined Professional Carers in 2016 after spending over
a decade in the forces as a Police Officer. Throughout his career Gary has worked his way up the management ranks and has significant experience in incident management and coordination,
investigations, safeguarding and managing large teams of people.
Gary over the years has grown up with the family business
and Julie is thrilled to have him on board after a successful career in the forces.
Gary is the holder of both a Level 4 QCF in Leadership and
a Level 5 QCF in Management and Leadership. These qualifications focus on people management, business development, finance and marketing, health and safety, strategic planning, project management and
Gary in his day to day role heads up the office operations
and finance team for both sites in Wirral and Edinburgh. He has overall responsibility for business growth and efficiency, finance, stakeholder management, policy development / implementation,
marketing and contracts. He is also supported by the Registered Managers in each Branch with whom he works with closely.
The management team here at Professional Carers strives to ensure we maintain excellent, skilled and professional care staff to look after you. We recognise that
individuals will want to trust and reply upon their care staff and for this reason we take great care in selecting staff members with whom you feel completely comfortable with.
We usually allocate 2 or 3 care staff to your team, although this will also depend on the size of the individual care package. This in turn helps to maintain
continuity of care when care staff are on holiday, away on training courses or are absent. You are of course at liberty to ask for a change if you feel you and the member of staff are
All new carers are interviewed thoroughly and only employed after a minimum of two written references have been sought and a formal police check via the
Disclosure and Barring System has been carried out. Each member of staff then undergoes continuous training and supervision which ensures the highest quality service is delivered to
you or a family member. Staff are also given the opportunity to complete a Level 2 / 3 QCF / SQCF in Health and Social Care and are supported by our managers and senior
carers out in the community.
Training completed by our carers takes place at our training suites located in each of our offices. Training is run by our
management team and senior carers / field supervisors who hold relevant qualifications and skills enabling them to do this. We also regularly invite external training providers into our office and
staff have access to our e-learning suite. We are focused on providing carers who are knowledgable and skilled.
Training completed and refreshed on a regular basis includes:-
- Moving & handling
- Infection control and hand hygiene
- Safeguarding adults
- Food hygiene
- Diet and Nutrition
- Dementia Care
- Palliative [end of live] Care
- Assessing needs
- Pressure Care
- Challenging Behaviour
- Risk Assessing
- Lone working & promoting personal safety
- Effective Communication
- Diversity & equality
- Basic first aid
- Person centred-support
- Catheter and Stoma Care
- Principles of Care
- Mental Capacity Act
- Health and Safety
- Pain Management