'To care for those that once cared for us is one of our biggest honours'
'To care for those that once cared for usis one of our biggest honours'

Let us introduce you to some of the Senior Management, Care Coordinators, Administration Teams, Field Supervisors & Senior carers...

Julie Harrison

Managing Director and Registered Provider - Wirral and Edinburgh

 

Julie has over 30 years experience working in the care sector and has been the Managing Director of Professional Carers since 1998. She has a passion for providing high quality care services and is committed to ensuring her team of managers, coordinators, support staff and carers do just that. 

 

Julie says 'My aim is to design and deliver services that are flexible, affordable and responsive to the needs and aspirations of our service users, working in partnership with families and carers - my team will strive to deliver a service to the highest of quality respecting each service users right to independence, privacy, dignity, fulfilment and rights to make informed choices. All of our staff undergo an induction which equips them to provide a high quality service, and through ongoing support, mentoring and training, along with commitment and dedication, we will continue to provide skilled and professional staff to care for every individual in need of our services. Please contact a member of my team or pop into one of our offices for chat and see how we can help you today.'

Gary Nagle

Director of Operations - Wirral and Edinburgh

 

Gary joined Professional Carers in 2016 after spending over a decade in the forces as a Police Officer. Throughout his career Gary has worked his way up the management ranks and has significant experience in incident management and coordination, investigations, safeguarding and managing large teams of people.

 

Gary over the years has grown up with the family business and Julie is thrilled to have him on board after a successful career in the forces. 

 

Gary is the holder of both a Level 4 QCF in Leadership and a Level 5 QCF in Management and Leadership. These qualifications focus on people management, business development, finance and marketing, health and safety, strategic planning, project management and business operations.

 

Gary in his day to day role heads up the office operations and finance team for both sites in Wirral and Edinburgh. He has overall responsibility for business growth and efficiency, finance, stakeholder management, policy development / implementation, marketing and contracts. He is also supported by the Registered Managers in each Branch with whom he works with closely.

Our Team of Managers

Carly Peckham

Registered Manager (Wirral Branch)

Carly has more than 15 years experience working in the care sector and has been with the company since Professional Carers opened in 1998. Carlys holds her NVQ Level 3 and 4 in Health and Social Care / Management and is currently studying towards her Level 5 in Management.

 

Carly heads up the care team in Wirral and is responsible for all aspects of the day-to-day operations at our Wirral branch, including recruiting and managing staff teams. Carlys primary focus is to ensuring that the quality of the services provided meets national care standards.

 

She can be contacted by calling us on 0151 638 4500.

Diane Miller

Registered Manager (Edinburgh Branch)

Diane has more than 10 years experience of working in the care industry and has many years management experience.

 

Diane has been with Professional Carers since June 2015 and is delighted to be heading up the care team in Edinburgh.

 

Diane has more recently achieved her SVQ Level 4 in Health and Social Care Management and is proud to be awarded '5-Very Good' in her latest Inspection Report. 

 

 

If you need to speak to Diane or one of the Scotland team, she can be contacted on 0131 319 1968. 

Julie Bulfield

Assistant

Manager (Wirral Branch)

With more than 25 years experience in working in the care sector Julie has been with Professional Carers since 2007.

 

Initially working as a domiciliary carer for the company, Julie was promoted to the role of Assistant Manager in 2010. 

 

Julie holds several qualifications in team leading as well as an Health and Social care NVQ.

Our Team of Co-ordinators and Support Staff

Lisa Kenny

Care Coordinator  - (Wirral Branch)

The role of a care coordinator plays an integral part in managing the daily coordination of our operations. The coordinator is responsible for planning and co-ordinating care staff schedules on a weekly basis whilst liaising with clients, their families and other professionals to ensure that the care needs of our clients are being met and the desired outcomes achieved.

 

This is a very demanding role which Lisa enjoys the challenge of. 

 

Lisa holds appropriate qualifications in Business Principles and Adminstration and has attended a Care Cordinators course run by UKHCA.

Leanne Miller

Care Coordinator (Edinburgh Branch)

Leanne started with the company on opening of our Edinburgh branch in June 2015. Leanne herself has been a carer in the community and holds the knowledge and experience required to be an effective co-ordinator. She is currently working towards her SVQ in Health and Social Care and has recently been awarded a certificate in Business Principles and Adminstration. 

Katie Bennet

Care Cordinator

(Wirral Branch)

Katie has worked for Professional Carers for a number of years and has conducted the role of carer and receptionist. Katie now assists with the co-ordination however also works out in the community supervising the care team and undertaking service users assessments & reviews.

 

Katie says 'Here at Professional Carers we always focus on what is right for the client and as a care co-ordinators I help to influence how we address each of our individual service users needs'.

Our Team of Co-ordinators and Support Staff

Nina McCarthy

Care Coordinator  - (Wirral Branch)

Nina has recently joined us following a development opportunity and will now be taking on the role of Care Coordinator for the West Wirral area. 

 

Nina has been a Care Assistant with us now for a few years and is thrilled with the opportunity to develop her current skills, based at our Head Office in Wallasey. 

 

Nina holds her NVQ Level 3 in Health and Social Care and is looking forward to learning how things are run from an operational point of view. 

 

Nina also has big aspirations and would one day like to become a manager with us.

 

Helen Jozefek 

Field Supervisor - (Wirral Branch)

Helen is based at our Wallasey branch and has a wealth of experience working in the care industry.

 

As a field supervisor Helen's role is to provide the care team with the support they need to help them complete their role on a day to day basis effectively, in adherence to the CQC regulations.

 

Helen says 'My role is to supervise and maintain the level of high standards Professional Carers always strives to achieve by supporting the care team and developing their skills. I am also involved in assisting with service delivery, carrying out assessments and reviews of our service users. This is a very faced paced role which I thoroughly enjoy.'

 

Helen is about to commence on the 'Aspiring Managers' course to develop her supervisory knowledge and experience even further.

Lindsey Stowell Smith

Field Supervisor - (Wirral Branch)

Lindsey has many years experience in the Heath and Social Care Industry previously working as a Social Worker for Wirral Borough Council.

 

Lindseys role involves the supervision and support of our care workers across Wirral and she will be assisted by the existing Field Supervision team.

 

 

Our Team of Coordinators and Support Staff

Mike Noyce

Finance Administrator [Wirral & Edinburgh Branch]

The role of the finance administrator is to manage the production of invoices to our private clients and partnership agencies [local authority / NHS CCG’s] for a number of services based on the Wirral and in Scotland. These services include domiciliary care, short term assessment and re-ablement, supported living and CHC funded cases. 

 

This role also involves payroll duties and Mike is the holder of a Diploma in Payroll Systems Management. Mike is also a bit of a whizz on Microsoft Office, and has attained qualifications as a Microsoft Office Specialist.

Christine Crossnan

Senior Carer

(Edinburgh Branch]

Christine is a dedicated member of the care team in Edinburgh and has been with the branch since its opening. Christine is one of two senior carer who has recently been promoted to the role. Christine holds her SVQ Level 2 and 3 in Health and Social Care.

Jolanta Szachoglu-chowicz

Senior Carer (Edinburgh Branch)

Jolanta is excited to undertake the role of Senior Carer and is up to the challenge. She enjoys mentoring our new carers offering them the guidance and support they need to become competent carers.

Our Team of Coordinators and Support Staff

Vacant

Administrator [Wirral Branch]

The role of an administrator is to provide admin support to our office team throughout the branch. 

Mick Burnett

Field Supervisor

(Wirral Branch]

Mick is the latest member of the team to join us on promotion, from Care Worker to Field Supervisor. 

 

Mick is currently completing his QCF Level 2 in Health and Social Care and has excelled in his performance as a Care Worker. He was recognised for his ability to lead and has recently been given a development posting. 

 

Mick is a keen LFC fan and season ticket holder.

 

 

 

 

Pauline West

Trusted Assessor / Review Officer [Wirral Branch]

 

Pauline, a previous employee of Professional Carers rejoined the company in April 2017, returning  as a Reviewing Officer. 

 

Initially on the Trusted Assessor Pilot Paulines role is to support the branch to ensure that the care and support provided to our Service Users is centred around the individuals needs, and appropriate to the level of support required.

 

She has a keen eye for quality!

 

Pauline has many years experience in the Health and Social Care Industry and comes from a training and nursing background. We are thrilled to have her back on board the company.

 

Our care teams .....

The management team here at Professional Carers strives to ensure we maintain excellent, skilled and professional care staff to look after you. We recognise that individuals will want to trust and reply upon their care staff and for this reason we take great care in selecting staff members with whom you feel completely comfortable with. 

 

We usually allocate 2 or 3 care staff to your team, although this will also depend on the size of the individual care package. This in turn helps to maintain continuity of care when care staff are on holiday, away on training courses or are absent. You are of course at liberty to ask for a change if you feel you and the member of staff are non-compatible.

 

All new carers are interviewed thoroughly and only employed after a minimum of two written references have been sought and a formal police check via the Disclosure and Barring System has been carried out.  Each member of staff then undergoes continuous training and supervision which ensures the highest quality service is delivered to you or a family member. Staff are also given the opportunity to complete a Level 2 / 3 QCF / SQCF in Health and Social Care and are supported by our managers and senior carers out in the community.

 

Training completed by our carers takes place at our training suites located in each of our offices. Training is run by our management team and senior carers / field supervisors who hold relevant qualifications and skills enabling them to do this. We also regularly invite external training providers into our office and staff have access to our e-learning suite. We are focused on providing carers who are knowledgable and skilled.

 

Training completed and refreshed on a regular basis includes:-

 

  • Moving & handling
  • Infection control and hand hygiene
  • Safeguarding adults
  • Food hygiene
  • Diet and Nutrition
  • Dementia Care
  • Palliative [end of live] Care
  • Assessing needs
  • Pressure Care
  • Challenging Behaviour
  • Confidentiality
  • Risk Assessing

 

  • Lone working & promoting personal safety
  • Effective Communication
  • Diversity & equality
  • Basic first aid
  • Person centred-support
  • Catheter and Stoma Care
  • Principles of Care
  • Mental Capacity Act
  • Stroke
  • Health and Safety
  • Consent
  • Pain Management

 

Ever wondered what its like being a community carer? Read our blog below....

 

It’s 6am, pitch dark and freezing. I’m flapping at a wailing alarm clock wanting it to shut up. I open one eye and one brain cell and wonder why I ever chose to be a Home Care Support worker. Ahead of me stretches a day of call after call, few breaks, a struggle to keep to schedule, and no doubt some unpredictable challenges....

A Life in the Day of a Professional Care[...]
Adobe Acrobat document [331.5 KB]

Professional Carers Head Office - Wirral 

221 Seaview Road

Wallasey

Merseyside

CH45 0JP

 

Professional Carers Training Centre

223 - 225s Seaview Road

Wallasey

Merseyside

CH45 0JP

 

Tel: 0151 638 4500

Email: info@professional-carers.co.uk

Professional Carers - Scotland

6 Elizabeth House

Unit 31 Royal Elizabeth Yard,

Kirkliston,

West Lothian,

Scotland

EH29 9EN

 

Tel: 0131 319 1968

Email: info@professional-carers.co.uk

 

Print Print | Sitemap Recommend this page Recommend this page
© Professional Carers