'To care for those that once cared for us is one of our biggest honours'
'To care for those that once cared for usis one of our biggest honours'

Did you know we are now on Facebook - Like and share our Wirral or Edinburgh page for latest news and information about our services, recruitment opportunities and latest developments. Click on the Facebook icon to the left to access our Main Wirral page or to access our Edinburgh page you can do so by clicking here:

https://www.facebook.com/highqualityhomecareedinburgh

 

Did you know we also have our very own You Tube Channel - click the below icon to subscribe.

Providing High Quality Care since 1998

'Striving to be the preferred home care provider throughout Wirral and Edinburgh'

About us

Our dedicated team of managers and staff offer a high quality home care service, to service users of all ages (18 years+) in their own home. This ranges from as little as 30 minutes support per day up to 24 hours live in care. Professional Carers has become many peoples first choice for flexible, efficient, affordable and tailor made care services. 

 

Call us today for more information or click below for details of the services we can provide.

 

What we do

Over the last 20 years our carers' distinctive uniforms have become a familiar sight and as a team we have worked hard to build and maintain a reputation for high quality and high standards of care. We recognise it is important to give people choice and control over the care services they receive; we therefore take into account your personal preferences as far as absolutely possible. Your dignity, privacy and retention of independance will be of paramount importance to us in the delivery of your care and support.

 

Details of our latest customer testimonials can be found below.

 

Who are we

Professional Carers is a family owned business which was founded in 1998 to provide domiciliary home care to people on the Wirral and more recently in Scotland. Within this time we have grown into a widely successful organisation registered by the Care Quality Commission and Care Inspectorate, contracted to provide care services with both Wirral Borough Council and the City of Edinburgh Council. 

 

Copies of the latest inspection reports for both the Wirral and Scotland Branch can be accessed by clicking on the below:

Wirral CQC Inspection Report.pdf
Adobe Acrobat document [80.6 KB]
Scotland Care Inspection Report
InspectionReport-296874 (2).pdf
Adobe Acrobat document [346.8 KB]

Latest News and Events and Information

Wirral Branch secures Local Authority contracts for the next 5 - 10 years. 

Following a recent Local Authority re-tender by Wirral Borough Council, we are thrilled to announce that we have been successful in the award of three separate 'Care and Support at Home' contracts across Wallasey [including Moreton], West Wirral and Birkenhead.

 

This contract, commencing in April 2019 involves a select group of providers to deliver community services to the residents of Wirral including Domiciliary Care, Reablement, End of Life and Health Related Tasks.

 

Read more about this story on our news page.

 

 

 

 

 

 

 

 

 

 

Professional Carers Training Centre

Did you know Professional Carers has a dedicated Training Centre. This is located two doors down from our Head Office operations in Wallasey, Wirral and is split over two levels. 

 

Professional Carers throughout the years has made training and development of its care staff one of its main priorities which is why we have invested in this centre. 

 

With modern facilities including a video and e-learning suite, meeting rooms, a mock bathroom and bedroom for our staff to carry out role plays to put their skills into practice, we believe our staff will be amongst the best around!

 

To find out more please click on the link below or visit our news page.

 

Take a look inside here.

 

 

Congrtulations to the team as we Celebrate 20 Years of Business September 2018!

In September 1998 Professional Carers Wirral was officially opened by the Mayor of Wirral in a small office located on Seaview Road in Wallasey.

 

Set up by our current Managing Director Julie Harrison, a woman on a mission to provide High Quality Home Care to the people of Wirral. Julie, once a Carer herself, recognised a gap in the market for skilled, knowledgeable and Professional Staff who could pass the ‘Mum Test’ and give nothing but high quality care and compassion for those residents living in Wirral.

 

Over the years the company has gone from strength to strength, providing employment to over 100+ staff members and offering services to 250+ individuals requiring support and care.

 

Read more about this article in our news and information section or click here.

 

We are Proud to support Dementia Awareness

Professional Carers is proud to support 'the 'Dementia Friends' Campaign.

 

On 21st - 27th May 2018 Professional Carers was involved in 'Demential Action week' #DAW2018 

 

During this time we used social media to communicate key messages about Dementia which affects people differently, especially for our service users and care workers. We’re often too polite to ask for help, or don’t offer it for fear of saying the wrong thing. But a family or a community dealing with dementia may need suport.

 

Click on the news link at the top of the page for more information on how Professional Carers is contributing towards raising awareness about Dementia and see photos of our recent 'Dementia Awareness' event held across our branches. 

 

 

WOW - Well done to our Scotland Branch

Congrtulations to our Scotland Branch who has recently scored '5' across the board for its Staffing and Care and Support Services. 

 

The inspection grading is slightly different up north - and this rating is incredible. 

 

We are extremely proud of our employee's who work so hard to provide high standards of care 365 days of the year. 

 

Our latest report hasnt yet been produced, but you can view 2016's below.

 

As soon as we receive it, we will make sure its accessible !

We now have our very own YouTube channel

Please take a look at our videos uploaded via the 'Professional Carers Videos' tab at the top of the page.

 

You may also wish to subscribe to our YouTube channel - Simply visit www.youtube.co.uk and search Professional Carers.

Ever wondered what it's like to be a community carer?

t’s 6am, pitch dark and freezing. I’m flapping at a wailing alarm clock wanting it to shut up. I open one eye and one brain cell and wonder why I ever chose to be a Home Care Support worker. Ahead of me stretches a day of call after call, few breaks, a struggle to keep to schedule, and no doubt some unpredictable challenges....

 

Visit our Recruitment page to view our carer blog on 'the day in the life of a community carer'.

Wirral Branch rated as 'Good' for the services it provides across all areas.

During an unannounced CQC Inspection on 11th and 14th October 2016 we were proud to be given an overall rating of 'Good' in all areas. This indicates that we are operating in adherance to standards and meeting all of the required expectations of the CQC. The next step is 'Outstanding' and this is something we are constantly striving to achieve. 

 

Details of our latest report can be found by scrolling to the bottom of the page.

Already receiving services from us?

We know how important it is for our employees to be recognised for the hard work they do. 

 

Did you know we have a 'Team Member of the Month' award. 

 

If you are currently receive care and support from a member of the team who you believe deserves recognition, why not contact one of the office team today to let them know and place your nomination. 

 

Our contact details can be found in the 'Contact Us' section above. We are contactable via email 24/7 or alternatively you can call us direct at your local branch. 

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